FAQ

Brand Store is a parallel website of Seeraprint which primarily focuses on Embroidery. It offers you a wide range of Branded products, businesses of all shapes and size can find the products they need to attract attention. Brand Store will also offer more exciting embroiderable locations; you’ll enjoy great variety, no setup fees and quantities as low as one.

Not at this time. Promo codes and special offers are not transferable between the two websites. Your offer details will tell you if your discount applies to Seeraprint or Brand Store by Seeraprint.

If you’re looking for just one or one thousand – we’ve got you covered. Our 'no minimum quantity' allows you to purchase only as per your requirement.

Then we’ll do everything we can to make it right. If you’re not absolutely satisfied, call our Customer Care Team at 02522-669393 and let us know the situation. Then, we’ll recreate your order at no additional cost, credit your account so you can place a new order, or simply refund your money.

Then we’ll do everything we can to make it right. If you’re not absolutely satisfied, call our Customer Care Team at 02522-669393 and let us know the situation. Then, we’ll recreate your order at no additional cost, credit your account so you can place a new order, or simply refund your money.

You sure can. The sign in experience is the same for both websites.

Our Customer Care Team would be happy to transfer them over for you. Call us at 02522-669393 and we’ll help you out.

Just sign in to your account on the website you ordered from. Go to eplus.Seeraprint.in to view your Brand Store by Seeraprint orders, or Seeraprint.in to view your Seeraprint orders.

Yes, you’ll be able to cancel your order as long as it hasn’t been produced yet. To cancel, just call our Customer Care Team as soon as possible at 02522-669393.

As long as you contact us before your order has been processed, we’ll be able to make any changes you’d like. Just make sure to call our Customer Care Team as soon as possible at 02522-669393.

Shipping and handling charges vary by the weight, size and dimensions of your items, as well as the delivery address.

Currently, we offer one shipping period, which varies based on the manufacturing time of your products and your delivery address. We custom make each and every order we receive. So it can take eight days on an average before we're ready to ship. Our team is working to introduce more delivery speed options. Here's more info: 1-7 DAYS- Our designers review your order for errors, and we obtain your product from our suppliers.

It actually depends on the order. Because we ship your products as soon as they’re ready, we may ship items separately. If you don’t see all of your products in your first package to arrive, you should expect another package to come with your remaining product. You can find all of your tracking numbers in My Account.

Not at this time. But we’ll process and deliver your order as fast as we can.

We have three shipping partners Bluedart, Aramex, Speed Post through which your orders are shipped. The shipping timeframe and the courier partner are selected bases upon the provided pin code by you.

Once your order is shipped, the tracking details, invoice details are mentioned in the order history.

Currently, we ship only to India.

When a customer places an order on Brand Store by Seeraprint, a purchase order is generated to the supplier of the products. The supplier then sends us the goods ordered by the customer, which may take around 8 days of time to arrive at our printing and embroidery facility. Once the goods are procured, the customisation is done within a timeframe of 3 - 4 working days and the product is shipped. The delivery of the product is done within 3 - 4 working days depending upon the shipping address entered.

We do embroidery on different branded products which will help you stand out in different occasions. This technology includes high-quality, durable stitching - just upload your logo.

Yes, you can rely on the preview. Our advanced technologies ensure that the preview is as close to the final product as possible. There’s a chance that small variations may come up. Don’t worry, we have a team in place to review your order to make sure it’s printed just the way you wanted it. In the event that something needs to be addressed, we’ll contact you.

Yes. Just call our Customer Care Team at 02522-669393. They’re design experts and can help with any questions you have.

Our professional graphic designers are happy to review all of our orders, because we want to ensure that you get the best product quality possible. If we see anything that needs a fix, they'll email you a few options to resolve the issue (usually within 24 to 48 hours). You can choose one of the options we provide, or ask for changes. We can help with layout, text and background removal, embroidery issues, font style and more.

Brand Store by Seeraprint supports a variety of file formats for uploaded designs: Adobe Photoshop Image (.psd) Adobe Acrobat Document (.pdf) Adobe Illustrator Document (.ai) Bitmap Image (.bmp) GIF Image (.gif) JPEG Image (.jpg,.jpeg) Microsoft Word Document (.doc,.docx) Microsoft PowerPoint Document (.ppt) Microsoft Publisher Document (.pub) PCX Image Document (.pcx) PICT Image (.pic) PNG Image (.png) PostScript File (.ps) TIF Image (.tif,.tiff) Windows Enhanced Metafile (.emf) Windows Metafile (*.wmf)

Resolution refers to the number of dots per inch (dpi), or the amount of detail the image has. Higher resolution means a more detailed image, but also a larger file and a longer upload time. For best results with most products, your image or photo should be 300 dpi (dots per inch) at the final print dimensions. Simply increasing the DPI setting in a graphic program does not improve the resolution. We want you to love the products you order from Brand Store by Seeraprint. If you are worried about how your uploaded artwork will reproduce, give us a call and we'll take a look.

hese terms are thrown around a lot in the printing and graphics world, and it is important to understand the difference. CMYK (Cyan, Magenta, Yellow, and Key- or black) are the ink colors used during the printing process. The term key- is used instead of black- because, really, this is a mixture of the cyan, magenta, and yellow inks; the resulting black- can be minutely different from one printing company to another. RGB (Red, Green, and Blue) are the colors of light used by your monitor to display your document on-screen. Black is not listed because on-screen black is an absence of light. A mixture of red, green, and blue light produces white. How does this affect me? Any image you create on your computer should be created in CMYK mode. This will ensure that the colors you see on-screen will most closely match the final printed product. If you create your document in RGB, the colors in your printed product may vary slightly: many of the bright values produced by your monitor cannot be exactly reproduced in print. A lot of digital images are JPEG files, and JPEGs are almost always in RGB.

How is Just In Time Incorporated in Brand Store. When a customer places an order on Brand Store by Seeraprint, a purchase order is generated to the supplier of the products. The supplier then sends us the goods ordered by the customer, which may take around 8 days of time to arrive at our printing and embroidery facility. Once the goods are procured, the customisation is done within a timeframe of 3 - 4 working days and the product is shipped. The delivery of the product is done within 3 - 4 working days depending upon the shipping address entered.